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13.04
2010
Author:
Mary Ross
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Tenant and Landlord Benefit From Clear Communication

Commercial and residential property requires management in one form or another. A RI property management company, confronts the same issues and concerns as, for example, a Los Angeles property management. In property management RI, MD, VA or TX, many of the ordinces and legalities may vary, but the basic concerns are the same. Visit any city in the country and there will be renters with horror stories, and property managers with major headaches. The root of most of these problems isn’t the property itself, but the people involved. Property management is managing people as much as maintaining real property.

From the perspective of a landlord the issues are fairly clear cut. There is building, office, apartment, or home that needs a paying occupant. The property manager expects to receive a contracted dollar amount for use of the property. Payment date and late penalties are usually spelled out in a contract. The property manager also expects that the provisions of the lease or rental agreement will be respected. Those provisions lay out the rules of use, such as number of tenants, no waterbeds, no hazardous materials, or number of chickens allowed in the yard. All fairly routine. This is not brain surgery and there are standardized forms that make it easy for first time landlords to negotiate with tenants.

From a the perspective of a tenant the issues are also straightforward. The tenant needs a place to do business or a place to lay his or her head. By the time they sign a contract they are comfortable with the location, the layout and the amenities. Their expectation is that they will continue to have a livable workable space with functioning appliances, and all the agreed upon amenities. The commercial renter expects that proper zoning laws have been met and all paper work and compliances met. Both residential and commercial renters expect that the building meets code and safety requirements. They expect that their deposits are safe and administered correctly and that they will be notified if the landlord needs to enter the property.

Managing property is not difficult until people get involved. People seldom read the same sentence. What seems clear to one party may be vague to another. There are often assumed and hidden expectations that muddle an agreement. A property manager may agree to let a tenant redecorate thinking they mean to repaint. The renter believes they’ve been given permission to rip up carpet and lay down hardwood floors. The property manager then receives calls from the tenants below because now it sounds like buffalo dancing above them. This can occur with well meaning tenants and landlords, it is a common trait to hear what one hopes to hear. Precise communication is the first and most important tool in property management.

All associations, be it tenant and landlord, or husband and wife, needs mutual consideration. A landlord or property manager that respects a tenant is more capable of understanding their needs and providing clear responses. A renter that respects the property and its owners is able to negotiate conflict with much more ease. Clear communication and respect can prevent many disagreements before they start. These are essential skills for managing property.

Connor R. Sullivan recently met with an expert in property management RI to help him find office space in the area. He was very pleased with RI property management in helping him find an office space in the area.

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